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(BSBCMN412 Promote innovation and change)


Course Description

Change is now one of the givens of working life. But sometimes, is the speed of change overwhelming? This unit covers the knowledge and skills required to promote the use and implementation of innovative work practices to effect change. It covers change theory, mentoring and coaching. communication, encouraging innovation.

Course Content

This course divides the content into four sessions which can build upon each other or stand alone.

  1. Change Theory
    • Causes of change
    • How to introduce change
    • Blocks to change
  2. Lead Team to Maximise Innovative Opportunities
    • What does my team thing about change?
    • How can I encourage them to look for new ways of doing things better?
    • Mentoring and coaching
  3. Creative Thinking
    • Can Creative thinking be learned?
    • How do I foster creative problem solving in my team?
  4. Manage Difficulties to Achieve Positive Outcomes
    • Overcoming resistance to change
    • Building innovation into the systems


8 hours face-to-face (4 x 2 hr workshops. 4 Stand – alone events or 1 x 8 hour day) supplemented by self-paced learning and on-the job application.

Entry Requirements

There are no entry requirements. Cost includes individual study materials, support after class for self-paced learning. Students must provide case studies and work examples prior to each workshop as well as writing materials.

Course Award

Upon completion of the self – pace material, the individual will be awarded a Statement of Attainment for BSBCMN412 Promote Innovation and Change.

Career Opportunity

Managing groups within a workplace situation is of major importance in working with others and working in a team. This unit of competency can be applied to many training packages in any workplace that requires working with others.


Suite 10 / 58-62 Water Street, Toowoomba, or other suitable venue upon arrangement.

Further Information

Academy of Career Training
PO Box 976, Suite 10 / 58-62 Water Street
Toowoomba, Qld 4350 Australia
Ph: (07) 4659 5062

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